Operations Assistant (seasonal part-time)
For over 70 years, Kitchener-Waterloo Symphony has brought joy, inspiration and a sense of belonging to the Waterloo Region through our various concert series, education and community programs initiatives. We are looking for an energetic, detail- oriented person who will foster an environment where artists and musicians can perform at their highest level.
The Operations Assistant reports to the Director of Operations and works co-operatively with Operations staff and musicians to complete orchestra rehearsal and concert set-ups, and to transport equipment between venues. The concert season runs from September to May and this is a small contract with a very irregular schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Working closely with the KWS Operations staff, the Operations Assistant:
- Prepares all orchestra set-ups at the Conrad Centre for the Performing Arts in both the Theatre and the Blair Rehearsal Hall in a timely manner, as necessary.
- Is responsible for the safe and proper moving of orchestra equipment by truck between the Conrad Centre for the Performing Arts and Centre In The Square in a timely manner, to include picking up and returning rental trucks.
- Assists the Operations Manager and other staff with run-outs to churches and other venues as required throughout the season. Assistance will include driving, loading, set-up and strike of orchestra equipment.
- Reports all problems relating to orchestra services to Operations Manager or Director of Operations.
- Is available for small repair and construction jobs at Conrad Centre for the Performing Arts on a regular schedule to be arranged (approximately one day per month).
- Remains an integral part of the Operations team through regular communication, occasional meetings, and creative problem solving.
- At all times representing the Kitchener-Waterloo Symphony in a professional manner.
- Must be able to do some significant lifting and moving of equipment
- Must possess a valid driver’s licence
- Concert production or related orchestral experience is a requirement
- Demonstrated ability to manage multiple tasks and flexibility in meeting shifting demands and priorities
- Excellent problem solving skills
- Exceptional inter-personal skills and the ability to interact comfortably, professionally and effectively with a wide range of internal and external stakeholders
- Must be able to work at all times of the day throughout the week as assigned during the concert season
This position will remain open until filled; however, interviews will be conducted on an ongoing basis.
Interested candidates should submit a resume and cover letter to:
The KWS is committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under KWS’s Recruitment Policy. Applicants are asked to make their needs known in advance, at the time of application.
Manager, Development & Donor Relations
For over 70 years, Kitchener-Waterloo Symphony has brought joy, inspiration and a sense of belonging to the Waterloo Region through our various concert series, education programs and outreach initiatives. We are looking for a fundraising professional with an innovative, donor-centered approach to join us as the Manager, Development & Donor Relations.
The Manager, Development & Donor Relations is a key member of the Development team who reports to the Director of Development & Donor Relations. The Manager plays a vital role in growing the philanthropic revenue for the KWS and is accountable for an annual fundraising goal through the solicitation of individuals and foundations. The Manager also takes the lead on government grant and report writing and implementing all stewardship strategies for all donors.
This is your opportunity to establish meaningful connections with donors as you develop, lead and execute comprehensive fundraising strategies to acquire, steward and retain annual donors through integrated campaigns; research and write proposals and reports to secure all Foundations revenue; prepare government grant applications and reports with support from the Executive Director; and organize and manage all special fundraising and stewardship events and corporate sponsorship fulfillment.
- Establish long and short-term revenue generation goals with a focus on strategy to ensure all are achieved or exceeded.
- Present regular progress reports on activities within the program area and portfolio of prospects under management, and report on relevant key performance indicators.
- Continually measure and respond to changes in target market behavior.
- Document all key campaign activity using the fundraising database, Tessitura, and other electronic and central filing systems as appropriate, with particular emphasis on call reports and related cultivation and solicitation activity.
- Maintain up-to-date and accurate donor/prospect profiles and records of contact.
- Effectively and accurately communicate KWS’s fundraising priorities to reflect the interests and investment of donors and prospective donors.
- Plan and execute annual fundraising campaigns to include direct mail, digital, telefunding, monthly donations and in-person solicitations including acquisition and renewal.
- Develop, implement, monitor and report on donor acquisition and retention initiatives.
- Track, analyze campaigns and giving trends, report and present results to evaluate campaign progress and inform future segmentations in support of pipeline development.
- Strategize, train, and manage all telefunding team’s duties and responsibilities to ensure departmental goals are reached.
- Organize and plan an incentives program for telefunders and patrons services representatives during subscription renewal campaign.
- Conduct research to identify prospective granting opportunities through public and private foundations.
- Create appropriate solicitation materials including the development of briefing materials, proposals, presentations, call notes, and donor recognition.
- Develop and maintain positive relationships with foundation representatives.
- Create, update and maintain Foundation records in Tessitura
Government Grant Writing and Reporting:
- Manage the grant application and reporting schedule of due dates to ensure timely submissions and compliance with all recognition and reporting requirements.
- In collaboration with the Executive Director, write all government grant applications and reports.
- Liaise with other staff members to compile information required to complete grant proposals and reports.
- Maintain detailed record of all communications with funders and government officials.
- Ensure all final versions of submitted proposals and reporting documents and support materials are filed in relevant development folders.
- Implement recognition and stewardship plans for all donors at all levels, including relevant KWS activities, events and programs.
- Draft any/all stage announcement scripts in relation to sponsor and/or donor recognition.
- Create/ensure accuracy of concert slides for donor/sponsor recognition
- Continually seek to understand and deliver upon the needs of the sponsors and donors and add value to the relationship.
- Plan and execute all special fundraising events and stewardship events for donors.
- University degree and 1-3 years’ experience in fundraising or related experience in sales or business development.
- Professional presence and manner and capable of exercising independent judgement and flexibility.
- Demonstrated track record in building and managing a successful annual giving program including budgeting, and meeting or exceeding goals.
- Strong analytical skills including the ability to analyze trends from quantitative and qualitative data.
- Well-developed research and presentation skills.
- Superior written and verbal communications skills.
- Excellent organizational, planning and time management skills, with demonstrated ability to manage multiple tasks and flexibility in meeting shifting demands and priorities.
- Exceptional interpersonal skills with an entrepreneurial spirit and ability to think creatively to solve problems.
- Excellent organizational, research and project management skills with a high level of attention to detail and accuracy.
- A motivated, results oriented self-starter who is able to work autonomously.
- Resourceful and creative with the ability to conceptualize new ideas.
- Excellent listening skills with an ability to interpret the concerns and interests of current donors and prospective donors and translate them into meaningful opportunities for investment in KWS’s priorities.
- Proficiency with MS Office (Word, Excel, PowerPoint); knowledge of database, Tessitura, is an asset.
- A valid driver’s licence, use of a reliable vehicle and ability to travel as required.
- Ability to work evenings and weekends.
- Demonstrated satisfactory work performance and attendance history.
- Interest in the performing arts, especially classical music, would be an advantage.
This position will remain open until filled, however interviews will be conducted on an ongoing basis. Applications are encouraged to be sent in no later than August 3, 2018.
Interested candidates should submit a resume and cover letter to:
Director of Development & Donor Relations
The KWS is committed to providing accommodations for people with disabilities.
Accommodations will be provided in all parts of the hiring process as required under KWS’s Recruitment Policy. Applicants are asked to make their needs known in advance, at the time of application.