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Contact Us

Our Box Office is currently closed due to recommendations from public health officials in response to the COVID-19 pandemic. For more information on our cancellations and closures, click here.

Mailing Address

Kitchener-Waterloo Symphony
36 King St W
Kitchener ON N2G 1A3

Phone: 519-745-4711 or 1-888-745-4717
Fax: 519-745-4474

Patron Services Remote Box Office Hours

Monday-Friday 10AM-2PM

Saturday-Sunday CLOSED

For general enquiries

For accessibility enquiries

The Kitchener-Waterloo Symphony will provide accessible formats and communication supports upon request. Please complete the main contact form, email, phone or visit Patron Services.

For subscription or ticketing enquiries

Media Contact

Giancarlo Mincone, Director of Audience Engagement
519-745-4711 x267

Accessibility Policy

Request a Donation

Request Information

Request a Small Ensemble

Main Contact Form

Feedback process

Customers who wish to provide feedback on the way the Kitchener-Waterloo Symphony operates with respect to people with disabilities can complete the main contact form on the website, email, phone or visit Patron Services. All feedback will be directed to the Patron Services Manager, and will be responded to as soon as possible. Complaints will be addressed according to our organization’s regular complaint management procedures.